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Frequently Asked Questions
Quick answers about PurePly Flooring, PurePly Paper, ordering, and delivery. Search below, or pick a topic.
28 questions
01
About PurePly
Who we are, where we are, and who we work with.
What is PurePly?
PurePly is a Texas-based brand of quality products for every home and business, from SPC waterproof flooring to FSC certified toilet paper and paper towels. It is sold as two product lines: PurePly Flooring and PurePly Paper.
Where is PurePly located?
PurePly has three locations in Texas: Houston, Arlington, and San Antonio. Each one carries both PurePly Flooring and PurePly Paper. You can find the addresses and directions on the Contact page.
Does PurePly only serve customers in Texas?
PurePly is Texas-based, but we are not limited to Texas. Call 713-575-8875 or send us a message, and our team will tell you what is possible for your area.
Who is PurePly for?
PurePly products work for both homes and businesses. Businesses are our biggest group of customers, including offices, schools, facilities, contractors, builders, and property managers.
How can I contact PurePly?
Call 713-575-8875 or use the contact form. Tell us what you need, and our team will point you to the right person.
02
PurePly Flooring
SPC waterproof luxury vinyl plank and tile.
What is SPC flooring?
SPC stands for stone plastic composite. It is a rigid vinyl flooring with a dense, waterproof core, designed to give you the look of real wood or stone with far more resistance to everyday wear.
Is PurePly flooring waterproof?
Yes. PurePly SPC flooring has a waterproof core, so spills and everyday moisture will not make the planks swell or warp the way wood-based floors can. That makes it a strong fit for kitchens, bathrooms, basements, and busy commercial spaces.
What collections does PurePly Flooring offer?
PurePly Flooring has four collections: Aspire, Signature Plus, Legacy, and Omni. Aspire, Signature Plus, and Legacy are luxury vinyl plank (LVP), and Omni is luxury vinyl tile (LVT). See PurePly Flooring.
What is the difference between LVP and LVT?
LVP means luxury vinyl plank, which comes in long, narrow boards. LVT means luxury vinyl tile, which comes in tile shapes. Both are made to look like natural materials while staying durable and easy to maintain.
Can PurePly flooring be used in businesses and job sites?
Yes. PurePly Flooring is made to stand up to busy homes, businesses, and job sites, so it works well for offices, shops, and projects that need a durable floor.
Does PurePly install flooring?
No. PurePly is a flooring supplier, so we sell the product and do not provide installation. Your own installer or contractor can handle the installation.
What warranty comes with PurePly Flooring?
PurePly Flooring comes with a 10 year warranty. Read the PurePly warranty. If you would like the details for the collection you are considering, call 713-575-8875 or send us a message.
How do I care for PurePly flooring?
Sweep or vacuum regularly, and clean with a damp mop and a cleaner made for vinyl floors. Wipe up spills when they happen to keep the floor looking its best.
Can I get flooring samples?
Call 713-575-8875 or send us a message and ask about samples for the collection you like. Our team will tell you what is available.
03
PurePly Paper
FSC certified toilet paper and paper towels.
What does PurePly Paper offer?
PurePly Paper offers FSC certified toilet paper and paper towels, including Essentials for the home and Away From Home products for facilities. See PurePly Paper.
What does FSC certified mean?
FSC stands for the Forest Stewardship Council. FSC certification means the fiber comes from responsibly managed forests. PurePly toilet paper and paper towels are FSC certified.
What is PurePly paper made from?
PurePly paper is made with responsibly sourced, plant-based fibers, with no added dyes, inks, or scents.
What toilet paper options does PurePly offer?
PurePly offers 1 ply and 2 ply toilet paper. PurePly 1 ply comes with 1,000 sheets per roll, and PurePly 2 ply Ultra-Soft comes with 300 sheets per roll.
What paper towel options does PurePly offer?
PurePly paper towels come in regular, jumbo, and Quick Size rolls, sold in packs of 6 or 12 rolls. Unbleached paper towels are part of the range.
Is PurePly toilet paper septic safe?
Yes. PurePly toilet paper is septic safe.
What is Away From Home?
Away From Home is the PurePly Paper line for facilities such as offices, schools, restaurants, and healthcare settings. It includes multifold, center-pull, C fold, and hardwound paper towels, plus jumbo toilet paper and folded dispenser tissue.
04
Ordering, Pricing, and Delivery
How to order, what to expect, and how to reach us.
How do I order from PurePly?
Call 713-575-8875 or send us a message with what you need. Our PurePly Flooring product pages also include a quote form you can fill in.
Does PurePly offer bulk and wholesale pricing?
Yes. Tell us what you need, and our team will point you to the right person. Contact PurePly or call 713-575-8875.
Does PurePly deliver?
Delivery is available. PurePly Flooring is delivered in 24 hours, and orders over 4,000 square feet are delivered in 48 to 72 hours. Call 713-575-8875 or send us a message to ask about delivery to your area.
Can I visit a PurePly location in person?
Yes. You are welcome to visit any of our three Texas locations in Houston, Arlington, and San Antonio. Please call 713-575-8875 before you stop by so we can have what you need ready.
Do all locations carry both product lines?
Yes. Houston, Arlington, and San Antonio each carry PurePly Flooring and PurePly Paper.
Is there a minimum order?
PurePly Flooring has no minimum order, so you can order the amount your project needs. For PurePly Paper, tell us what you need and our team will guide you on quantities.
Does PurePly work with contractors, builders, and property managers?
Yes. Contractors, builders, property managers, facility managers, and other trade buyers can ask for wholesale pricing through the contact form or by calling 713-575-8875.
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